Terms & Conditions
Last updated: 24 June 2026
These Terms & Conditions apply when you use the Eva’s Beauty Room – Cambridge website, contact us, book an appointment, or use our services.
By booking an appointment or using our services, you agree to these terms.
1. About us
Eva’s Beauty Room – Cambridge provides beauty and wellness services in Cambridge, including waxing, nails, beauty treatments and pelvic floor wellness sessions.
Website: https://beautyeva.co.uk
Phone: 07467 344328
Location: “The Park”, Cambridge Regional College, Kings Hedges Road, Cambridge, CB4 2QT
2. Appointments
Appointments are subject to availability. We may contact you to confirm, rearrange or cancel an appointment if necessary.
Please arrive on time for your appointment. If you arrive late, your appointment time may need to be shortened or rearranged.
3. Cancellations and missed appointments
Your appointment time is reserved especially for you. Late cancellations and missed appointments leave gaps that can be difficult to fill.
Please give at least 48 hours’ notice if you need to cancel or rearrange your appointment.
- 48 hours’ notice or more: No cancellation or rescheduling charge.
- 24 hours’ notice or more: Depends if gaps can be filled
- Less than 12 hours’ notice: A charge of 100% of the booked treatment price applies.
- Missed appointments (no-shows): If you do not attend without cancelling, 100% of the booked treatment price is payable.
These charges cover the loss caused by the unused appointment. We will reduce or waive the charge if we refill the appointment or save costs, so that it does not exceed our actual loss. Any deposit or advance payment will count towards the charge.
To cancel or rearrange, please contact us using the details on our Contact page. Outside opening hours, please send a written message or email; we use the time it is received to calculate your notice period.
We understand that emergencies happen. Please contact us as soon as possible so we can consider your circumstances.
Any outstanding cancellation or missed-appointment charge must be settled before a further booking is accepted. Repeated late cancellations or missed appointments may result in a deposit or full prepayment being required for future bookings.
If we need to cancel your appointment, we will offer to rearrange it or refund any payment made for that appointment.
This policy does not affect your statutory rights.
4. Prices
Prices may be shown on our website, booking page, social media or provided directly by us.
We try to keep prices accurate and up to date, but prices may change from time to time. We will confirm the price before your appointment where necessary.
5. Suitability for services
Some services may not be suitable for everyone.
Before your appointment, please tell us if you are pregnant, have allergies, sensitive skin, recent surgery, medical conditions, implants, a pacemaker, epilepsy, active infection, unexplained bleeding, or anything else that may affect your suitability for a service.
We may refuse, postpone or adapt a service if we believe it may not be suitable for you.
6. Pelvic floor wellness sessions
Pelvic floor wellness sessions are non-invasive muscle stimulation sessions. They are designed to support pelvic floor muscle activation, training and general wellness.
They are not a substitute for medical diagnosis, medical advice or medical treatment.
If you have symptoms, pain, medical concerns, pregnancy, a pacemaker, metal implants in the pelvic area, epilepsy, active cancer, infection, unexplained bleeding, recent surgery or a serious medical condition, please speak to your GP or healthcare professional before booking.
Results vary from person to person and no specific outcome is guaranteed.
7. Results
Results from beauty and wellness services vary depending on the individual, skin type, lifestyle, aftercare and other factors.
We do not guarantee specific results.
8. Aftercare
Where aftercare advice is given, please follow it carefully. We are not responsible for issues caused by failure to follow aftercare advice, withheld information, or incorrect information provided before the service.
9. Website information
The information on our website is for general information only. We try to keep it accurate and up to date, but we do not guarantee that all information will always be complete, accurate or current.
Nothing on our website should be treated as medical advice.
10. Payments
Payment is usually due at the time of your appointment unless agreed otherwise.
If deposits or advance payments are introduced, the payment terms will be made clear before booking.
11. Gift vouchers and offers
Any offers, discounts or vouchers are subject to availability and may have expiry dates or conditions.
Offers cannot usually be combined unless stated otherwise.
12. Liability
We will provide services with reasonable care and skill.
We are not responsible for loss or damage caused by incorrect information provided by you, failure to follow advice, or circumstances outside our reasonable control.
Nothing in these terms limits your statutory rights.
13. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will be available on our website.
14. Contact us
If you have any questions about these Terms & Conditions, please contact us:
Eva’s Beauty Room – Cambridge
Phone: 07467 344328
Website: https://beautyeva.co.uk